The truth is, the system was really very inadequately equipped when it came to handling several kinds of problematic situations.
Those problems are real. They exist. Now.
And it seems to me that when you take the long view, those problems cannot be diminished so easily in order to appease some people's fragile egos.
People who were trained just "go along" with the unhealthy way of doing business will eventually be changing for the better. Sooner or later.
So why not make it sooner.
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