Perhaps receptionist was simply following orders.
"I tried to talk to someone in Alden’s New York headquarters on Wednesday to ask about the apparently counterproductive strategy of endless cuts but was told no one was there to speak to the news media. When I asked to be connected to managing director Heath Freeman’s office, the receptionist hung up on me."
~ https://www.washingtonpost.com/lifestyle/style/is-this-strip-mining-or-journalism-sobs-gasps-expletives-over-latest-denver-post-layoffs/2018/03/15/d05abc5a-287e-11e8-874b-d517e912f125_story.html
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